About IonBnB

About IonBnB

IonBnB is a local, owner-focused vacation-rental management company serving Southern Vermont and nearby New York. We help homeowners manage listings, pricing, guest communication, cleaning coordination, property oversight and ongoing owner support. Our hands-on approach is tailored to each property’s booking potential, owner-use requirements and service needs. Whether an owner needs booking support or complete management, we provide a practical solution designed around the home and the owner’s goals.
Local knowledge, responsive communication and coordinated property care—all managed through one experienced team.

Revenue and Booking Support

Listing setup, distribution, pricing and booking-rule management designed around each property.

Guest Management

Guest screening, communication, arrival information and assistance throughout each stay.

Property Operations

Cleaning, inspections, supplies, maintenance and vendor coordination.

Owner Support

Reporting, payout reconciliation, performance reviews and property recommendations

Available 24/7

(802) 768-1278

Email

support@ionbnb.com

Built by People Who Know These Properties

IonBnB started with a simple observation: property owners across Southern Vermont were stuck choosing between two options that didn’t quite work. Either they managed everything themselves — guest messages, cleaning schedules, pricing decisions — on top of their own jobs and lives, or they handed their homes over to a management company that had never actually set foot on the property. We built IonBnB to be the option in between: a local team that treats every home the way we’d want ours treated. That means inspecting properties in person, understanding how booking demand shifts season by season in this specific region, and working closely with a defined group of owners instead of spreading attention across hundreds of accounts. Over time, that hands-on approach became the foundation of how we operate — and it’s still how we manage every property today.

Why Owners Choose a Local Team Over a Larger Company

Larger rental management companies manage properties from a distance. Ionbnb doesn’t.

Local, Not Remote

We live and work in the towns we manage — minutes away, not a call center in another state, and always reachable when it matters.

Not an Account Number

You work with the same team every time. We know your property, your goals, and your preferences — not just a file number in a system.

Hands-On Oversight

We physically inspect properties, coordinate cleaning and maintenance in person, and catch small issues early — before they turn into guest complaints or costly repairs.

Built Around You

No fixed packages or one-size-fits-all tiers. Every management plan is shaped around your specific property, your availability, and your goals.

Vacation Rental Management for Every Type of Property

Whether you own a second home, investment property, or vacation retreat, Ionbnb provides personalized management solutions designed to maximize bookings, protect your property, and deliver exceptional guest experiences.

Vacation Homes & Cabins

We manage cabins, cottages, mountain homes, and lakefront properties, helping owners generate reliable rental income while keeping their homes guest-ready year-round.

Second Home Owners

Enjoy your property whenever you want while we handle bookings, guest communication, cleaning coordination, and ongoing property care during the rest of the year.

Investment Properties

Maximize your property's earning potential through professional marketing, dynamic pricing, occupancy optimization, and full-service guest management.

New Airbnb & Vacation Rental Hosts

Just getting started? We'll guide you through every step—from preparing your property and creating professional listings to welcoming your first guests with confidence.

Meet Our Professional Team

Our local team coordinates property onboarding, guest communication, cleaning, maintenance and owner support across Southern Vermont and nearby New York.

John Kraehling

Founder

Leads IonBnB with hands-on experience managing vacation rentals across the region.

James O'Neil

Manager

Oversees day-to-day operations, from guest communication to property upkeep.

Nataliya Stepulev

Receptionist

The first friendly voice guests and owners hear when they reach out.

Our Mission

To provide dependable, hands-on vacation-rental management that helps property owners improve rental performance while reducing the daily workload of managing listings, guests, cleaning and property operations.

We combine local knowledge, responsive communication and customized service to support each property and owner’s individual goals.

See What Your Property Could Achieve

Tell us about your property, owner-use requirements and rental goals. IonBnB will review the opportunity and respond within one business day.